1) Information on the Collection of Personal Data and Contact Details of the Responsible Party
1.1 We are pleased that you are using our customer portal (hereinafter referred to as "Portal"). Below, we provide information on how we handle your personal data when you use our Portal. Personal data includes all data that can be used to personally identify you.
1.2 The responsible party for data processing in connection with this Portal within the meaning of the General Data Protection Regulation (GDPR) is Go4Recycling GmbH, Rathenauplatz 9, 50674 Cologne, Germany, Tel.: 015202096808, Email: [email protected]. The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
1.3 This Portal uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser's address bar.
2) Logfiles When Using Our Portal
When you use our Portal, we collect the following personal data to enable convenient use of the functions. If you use our Portal, we collect the following data that is technically necessary for us to provide the functions of the Portal and to ensure stability and security:
- Date and time of request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request
- Access status / HTTP status code
- Amount of data transmitted in bytes
- Referring URL
- Browser used
- Language and version of the browser software
- IP address (possibly in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our Portal. The data is not shared or otherwise used. However, we reserve the right to review the logfiles if there is concrete evidence of illegal use.
3) Cookies
To make our Portal attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of the cookies we use are deleted after you close the Portal (session cookies). Other cookies remain on your device, enabling us to recognize you (persistent cookies). When cookies are set, they collect and process user-specific information such as browser and location data, as well as IP address values. Persistent cookies are automatically deleted after a set period, which can vary depending on the cookie.
Some cookies serve to simplify the operation of the Portal by storing settings. If personal data is processed by individual cookies we use, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for contract performance, in accordance with Art. 6 para. 1 lit. a GDPR with your consent, or in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interest in the best possible functionality of the Portal as well as a customer-friendly and effective design of the Portal experience.
You can configure your browser settings as you wish and, for example, refuse to accept third-party or all cookies. However, please note that if you do so, you may not be able to use all functions of our Portal.
4) Contact
If you contact us (e.g., via a contact form or email), personal data is collected. The data collected when using a contact form is apparent from the respective contact form in the Portal. This data is stored and used solely for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted once your request has been fully processed, provided there are no statutory retention obligations to the contrary.
The protection of your sensitive data is a central concern for us. We use modern security standards and technologies to ensure the confidentiality and integrity of your information, such as sales figures and distribution statistics, within the customer portal to the best possible extent. Our goal is to reliably protect your data and prevent unauthorized access by third parties.